Statewide Quality Advisory Committee Members

Ex-Officio Members

  • Ray Campbell, Executive Director of The Center for Health Information
  • Roberta Herman, Executive Director, Group Insurance Commission 
  • Carolyn S. Langer, Chief Medical Officer, MassHealth, Director, Office of Clinical Affairs

Gubernatorial Appointments

  • Dianne Anderson, President and CEO, Lawrence General Hospital Representative from an acute care hospital or hospital association
  • James Feldman, Chair of Committee on Quality Medical Practice, Massachusetts Medical Society Representative from a provider group or medical association or provider association
  • Jon Hurst, President, Retailers Association of Massachusetts Representative from an employer association
  • Richard Lopez, Chief Medical Officer at Harvard Vanguard/Atrius Health Representative from a medical group
  • Dana Gelb Safran, Blue Cross Blue Shield of Massachusetts Representative from a private health plan
  • Michael Sherman, Chief Medical Officer, Harvard Pilgrim Health Care Representative from a private health plan
  • Representative from a health care consumer group (TBA)

Non-Voting Members

Ray Campbell, Executive Director, Center for Health Information and Analysis (Chair)

Ray Campbell began his term as Executive Director of the Center for Health Information and Analysis on August 1, 2016.  He is an attorney with extensive, multi-disciplinary experience working in senior positions with public-sector and non-profit organizations on issues at the intersection of law, technology, public policy, and strategy.

Prior to joining CHIA, Ray served as the Acting Executive Director of the Massachusetts Group Insurance Commission, the agency that provides life, health, disability and dental and vision services to the Commonwealth’s employees, retirees, and their dependents.

From 2005 through 2012, Ray was the Executive Director and CEO of the Massachusetts Health Data Consortium (MHDC), a multi-stakeholder non-profit comprised of virtually every organization in Massachusetts active in using health IT and health data to improve healthcare.  While at MHDC he was involved in a wide range of public and private initiatives, both locally and nationally, relating to health IT, health information exchange, health data, administrative simplification, and payment reform.  Ray also served for seven years on the Board of Directors of the Massachusetts e-Health Collaborative, three of them as chair, and for seven years on the Board of Directors of the New England Healthcare Exchange Network (NEHEN) and its predecessor MA-SHARE.

Ray’s public sector experience includes serving as the Executive Director and CEO of the Massachusetts Corporation for Educational Telecommunications, as the General Counsel of the Massachusetts Information Technology Division, and as an attorney and Director of Special Projects at the Massachusetts Executive Office for Administration and Finance.  Over the years Ray has served on numerous public and private boards, committees, and workgroups.  In May 2013, Ray was appointed to be a Commissioner on the state’s Group Insurance Commission.  

He has an MPA from the Kennedy School of Government, a JD from Suffolk University Law School, and a BA from Bates College.

Roberta Herman, Executive Director, Group Insurance Commission

Roberta Herman, M.D., is the Executive Director of the Group Insurance Commission, the agency that administers health insurance and other benefits to over 436,000 of the Commonwealth’s employees, retirees and dependents, as well as participating authorities and municipalities.

Dr. Herman has more than 30 years of healthcare experience from a variety of perspectives, including as an internist and former Chief of Internal Medicine at Harvard Community Health Plan. Prior to joining the GIC, Dr. Herman was a Director in the Health Care Practice at Navigant Consulting.  Before Navigant, Dr. Herman served as Harvard Pilgrim Health Care’s (HPHC’s) Chief Medical Officer under Governor Charlie  Baker , and subsequently, as the health plan’s Chief Operating Officer.

Dr. Herman is originally from Montreal, Canada.  She obtained her Bachelor’s Degree, Magna Cum Laude from Brandeis University and completed her medical training at McGill University and the Royal Victoria Hospital. She currently serves as a Board Trustee at the Joslin Diabetes Center, an instructor at Harvard Medical School and guest lecturer at the Harvard School of Public Health.

Carolyn S. Langer, Chief Medical Officer, MassHealth, Director, Office of Clinical Affairs

Dr. Carolyn Langer is the Chief Medical Officer for MassHealth, the Massachusetts state Medicaid program.  In this role, she directs the Office of Clinical Affairs and provides clinical leadership to the Medicaid program.  Dr. Langer has been among the lead contributors to MassHealth’s payment and care delivery reform efforts, including MassHealth’s Primary Care Payment Reform Initiative (which seeks to improve value, efficiency and quality of care through a new care delivery model emphasizing Patient Centered Medical Homes, integration of primary care and behavioral health services, and alternative payment mechanisms) and MassHealth’s ACO initiative where she chairs the Quality Measurement Workgroup.  

Dr. Langer has had significant experience with a range of quality initiatives.  She previously served on the Massachusetts Health Quality Partners (MHQP) Board of Directors and Practice Pattern Variation Analysis Workgroup, and currently sits on MHQP’s Health Plan Council.  She also participates on the Institute for Clinical and Economic Review Advisory Board, the Massachusetts Mobile Integrated Health Advisory Council, and the Children & Youth with Special Health Care Needs Systems Integration Project Steering Committee.  She previously served as the co-Chair for the Massachusetts Child Health Quality Coalition and sat on the Massachusetts Medical Society Committee on the Quality of Medical Practice.       

Dr. Langer has an extensive career as a physician executive, including positions as Medical Director at Harvard Pilgrim Health Care, Fallon Health Plan, Blue Cross Blue Shield of Massachusetts, Tufts Health Care Institute, and as VP and Chief Medical Officer at ManagedComp (a managed care workers' compensation company).   In 2012 she received the Boston Business Journal Champion in Healthcare Award (Administrator category).

Dr. Langer holds an appointment as Associate Professor at the University of Massachusetts Medical School and further serves as an Instructor at the Harvard School of Public Health.  She also sits on the Advisory Board for the Health Policy and Management Department at the Boston University School of Public Health.  Dr. Langer received her medical degree from Jefferson Medical College and completed her residency at the Harvard School of Public Health. She is board certified in occupational medicine. Dr. Langer holds a law degree and a Masters in Public Health from Harvard University. She is also a retired Colonel and former flight surgeon in the Army National Guard.


Dianne Anderson, President and CEO, Lawrence General Hospital (Representative from an acute care hospital or hospital association)

Dianne J. Anderson, was appointed as the President and CEO of Lawrence General Hospital in 2009, following a national search. Over the past four years, she has led Lawrence General Hospital’s successful strategic initiatives to transform the community hospital into a Regional Health System.  Her career in healthcare began as a Registered Nurse specializing in Pediatrics.  She spent several  years in clinical practice at both Tuft's Floating Hospital and Boston Children's Hospital and quickly moved into management positions.  She then spent 3 years in Scotland as part of a Boston team that built and opened a large American Medical Center affiliated with Harvard and Glasgow Universities.  She was recruited back to the United States to assume the position of VP of Patient Care and Operations at Glens Falls Hospital in upstate New York.  During her tenure there, she was elected as the President of The American Organization of Nurse Executives. She had the honor of presenting testimony to the Joint Committee of the US Congress on Nursing shortage and workplace environment issues, where she was recognized for her leadership by Committee member Senator Hillary Clinton.

Dianne was recruited to Beth Israel Medical Center as VP of Nursing and Patient Care in 2001.  There she was part of the turnaround team that brought the prestigious Medical Center back to financial health.  She was promoted to Senior VP of Clinical Operations, the position she served in until appointed as CEO of Lawrence General Hospital.  Dianne serves on a variety of state and national committees.  She serves on the Board of Directors of the Massachusetts Hospital Association (MHA).  Her additional appointments include the American Hospital Association Regional Policy Board, the Coalition to Protect America’s Health Care and most recently the Massachusetts Health Care Policy Advisory Council. Dianne received her Bachelor's and Master's Degrees from Boston University School of Nursing.


James Feldman, Chair of Committee on Quality Medical Practice, Massachusetts Medical Society (Representative from a provider group or medical association or provider association

James Feldman MD MPH FACEP is Vice Chair for Research in the Department of Emergency Medicine, Boston Medical Center and Professor of Emergency Medicine at the Boston University School of Medicine. He graduated from Harvard University (1976), the Albert Einstein College of Medicine (1980) and Boston University School of Public Health (2006, Epidemiology and Biostatistics). He completed residency training in Internal Medicine at Boston City Hospital (1983) and has been a member of the faculty in the Department of Emergency Medicine since 1983. Dr. Feldman is board certified in Internal Medicine and Emergency Medicine.  Dr. Feldman was President of the Massachusetts College of Emergency Physicians (MACEP, 2008-9).

Among other professional activities, he has served on state and national organizations focused on quality measurement and quality measures development including the AMA Physician Consortium for Performance Improvement (MMS member 2006-present, Emergency Medicine Work Group 2006), member Massachusetts State Quality Advisory Committee (SQAC) 2011-14. He Chairs the Committee on the Quality of Medical Practice for the Massachusetts Medical Society. The recipient of several teaching and academic awards including being named Senior Reviewer for the Annals of Emergency Medicine (2009-12), he recently received the Pinnacle Award from MACEP for his contributions to emergency medical care in Massachusetts (2012) and the Mark E. Weinstein (2012) award for contributions to regional emergency medical services.


Jon Hurst, President, Retailers Association of Massachusetts (Representative from an employer association)

Jon Hurst has served as President of the Retailers Association of Massachusetts (RAM) since 1990.  As CEO of the 4,000-member statewide trade association, Hurst manages the member services, education and public affairs of the organization.  RAM was organized in 1918 as the Voice of Retailing in Massachusetts, and today represents stores and restaurants of all types and sizes.

Hurst also serves as Chairman of the Board of the MA Retail Merchants Workers Compensation Group, Inc., a non-profit group organized by RAM in 1991.  He also heads the Retailers Association of Massachusetts Health Insurance Cooperative, the first non-profit small business health insurance cooperative authorized in 2012 by the state. 

Hurst has served on various state advisory boards, including current roles with the Statewide Healthcare Quality Advisory Committee, the Health Policy Commission Advisory Council, and the Workforce Competitive Trust Fund Advisory Committee.  Hurst has served on numerous non-profit boards and currently serves on the Board of Directors of Beverly Main Streets.  

Hurst graduated from the Ohio State University in 1981. He and his wife Jan have three grown sons and reside in Beverly, Massachusetts.


Richard Lopez, Chief Medical Officer at Harvard Vanguard/Atrius Health (Representative from a medical group)

Dr. Richard Lopez, a physician at Harvard Vanguard Medical Associates, was appointed Chief Medical Officer of Atrius Health in January 2009. In this position, Dr. Lopez works collaboratively with the Chief Medical Officers and Chief Executive Officers of the six Atrius Health medical groups across a wide range of clinical and quality initiatives. Specifically, Dr. Lopez’s focus includes clinical program and regional project development, clinical aspects of payer/hospital contracting, clinical informatics, medical management, and safety and quality, as well as collaborating to develop quality standards and the outcome reporting measures and clinical dashboards that support the medical groups in meeting those standards. More than a 25-year veteran of Harvard Vanguard, Dr. Lopez has made many significant contributions to the organization and is the recipient of Harvard Vanguard’s Lifetime Achievement Award.

Dr. Lopez received his medical degree from Boston University School of Medicine and completed his residency and internship at St. Elizabeth’s Hospital. Dr. Lopez received his Bachelor of Arts degree from Boston University and is a clinical instructor at Harvard Medical School. As a board certified internist, Dr. Lopez has practiced primary care internal medicine at Harvard Vanguard’s Medford practice since 1982. Dr. Lopez serves on several committees including the Massachusetts Medical Society Committee on Quality of Medical Practice and the Massachusetts Statewide Advisory Committee on Standard Quality Measure Sets.


Dana Gelb Safran, Blue Cross Blue Shield of Massachusetts (Representative from a private healthcare plan or health plan association)

Dana Gelb Safran is Senior Vice President for Performance Measurement and Improvement at Blue Cross Blue Shield of Massachusetts (BCBSMA).  In this role, she leads the company’s initiatives to measure and improve healthcare quality, safety and outcomes.   Dr. Safran was among the lead developers of the BCBSMA Alternative Quality Contract (AQC), a provider contract model launched in 2009 with the twin goals of improving quality and outcomes while significantly slowing spending growth.   Dr. Safran is also widely recognized as having contributed to the empirical basis for our nation’s push toward a more patient-centered health care system – and for developing measures of patient care experiences that are now used nationwide, accepted as a national standard for this area of measurement, and used by the Medical Boards as part of their recertification process for physicians.   Dr. Safran’s advisory roles on national and local quality measurement include work with the Office of the National Coordinator (ONC), the Centers for Medicare and Medicaid Services (CMS), the American Board of Internal Medicine (ABIM), the National Quality Forum (NQF), the National Committee for Quality Assurance (NCQA), the Editorial Board of Healthcare: The Journal of Delivery Science and Innovation, and the Patient Centered Primary Care Collaborative (PCPCC).   At the state level, Dr. Safran serves on the Board of Directors for the Blue Cross Blue Shield Foundation and for Associated Early Care and Education, and is a member of the Massachusetts Statewide Quality Advisory Council (SQAC).   Dr. Safran earned her Master and Doctor of Science degrees in Health Policy from the Harvard School of Public Health.


Michael Sherman, Chief Medical Officer, Harvard Pilgrim Health Care (Health Plan Representative)

Dr. Michael Sherman serves as chief medical officer and senior vice president for Harvard Pilgrim Health Care, a not-for-profit health plan that provides a variety of insurance options to more than one million members in Massachusetts, New Hampshire, Maine and beyond.  In, 2013, Harvard Pilgrim was named the #1 private health plan in America for the tenth consecutive year according to an annual ranking of the nation’s best health plans by the National Committee for Quality Assurance (NCQA).

Dr. Sherman is responsible for Harvard Pilgrim’s clinical departments, provider engagement strategy, medical informatics, health promotion initiatives, outreach and disease management services, pharmacy services, NCQA accreditation and quality and utilization programs. As Harvard Pilgrim’s chief physician executive, he works externally with physicians and health care organizations in the region and across the nation to achieve sustainable improvements in cost and quality, and he has focused the organization on introducing innovative outcomes-based reimbursement models, including both primary care and specialty Medical Homes and bundled payments for both procedures and chronic care.  Dr. Sherman also serves as chair of the Board of Managers of the Harvard Pilgrim Health Care Institute, which encompasses the Department of Population Medicine at Harvard Medical School and is the only appointing medical school department in the US based in a health plan and as a mentor for emerging physician executives enrolled in the AHIP Executive Leadership Program.

Prior to joining Harvard Pilgrim, Dr. Sherman served as corporate medical director, physician strategies for Humana, focusing on developing collaborative programs with provider organizations to support their mutual goal of delivering the highest quality care to their patients. Under his direction, Humana implemented a number of ‘pay for performance’ programs as well as a leading edge ‘Medical Home’ initiative that resulted in more than 50,000 members receiving care in affiliated practices. This innovative program successfully reduced emergency room and inpatient encounters while simultaneously improving the quality of care provided and increasing both physician and member satisfaction.

Prior to joining Humana, Dr. Sherman held several leadership positions with UnitedHealth Group, including vice president, network and consumer solutions, for Ingenix. He also served as chief business development officer for United’s Medicare Part D business, overseeing its channel partner strategy and execution, including sales to employers, brokers and states.

Prior to joining UnitedHealth Group, Dr. Sherman held the position of vice president and general manager at Thomson Medstat (now Thomson Reuters), which provides healthcare information solutions to the payer, provider and research markets.   He also served as vice president, business development and product management, for HealthAllies, an organization created to provide discretionary medical benefits to the cash-pay market, which was purchased by UnitedHealth Group in 2003.

Dr. Sherman has also held positions at Immusol, a San Diego-based biotechnology company, where he served as vice president, medical and clinical affairs and as director, business development, at Total Renal Care (now known as Da Vita), a national provider of dialysis services.

Dr. Sherman holds a B.A. in Anthropology and Natural Sciences and an M.S. in Biomedical Anthropology from the University of Pennsylvania. He received his M.D. from Yale and an M.B.A. from the Harvard Business School. Dr. Sherman is a diplomate of the American Board of Anesthesiology and American Board of Medical Management, and he practiced as a cardiac anesthesiologist prior to pursuing his MBA.  In 2009, he was named a fellow of the American College of Physician Executives in recognition of his national contributions to the field of medical management, and he currently serves on the faculty of the Department of Population Medicine at Harvard Medical School.  In 2013, Dr. Sherman was appointed by Governor Duval Patrick to represent the health plan perspective on the Massachusetts Statewide Quality Advisory Committee.

Dr. Sherman is a frequent speaker at national and regional conferences and lectures regularly as part of the Harvard Business School executive education program on value measurement in healthcare.  He is on the editorial board of the journal, Biotechnology Healthcare and serves on the board of directors of the Harvard Business School Health Industry Alumni Association, the board of advisors for the Harvard Business School Healthcare Initiative, and board of overseers for Boston’s internationally renowned Museum of Science.   Dr. Sherman also serves on the Advisory Board of the Institute for Clinical and Economic Review (ICER), based at the Institute for Technology Assessment at Massachusetts General Hospital and board of directors of Massachusetts Health Quality Partners.


Katherine Shea Barrett, Policy Director, Accountable Care, Health Policy Commission

Katherine (Katie) Shea Barrett, the Policy Director for Accountable Care at the Massachusetts Health Policy Commission (HPC), is responsible for the agency’s work in supporting delivery system transformation through certification programs, payment modeling and policy development.  She comes to the HPC from Beth Israel Deaconess Care Organization, where she served as the Director of Public Payer Programs and Policy. In that role, she oversaw the operations and strategic development of the ACO’s Pioneer contract and work with both state and federal governments. Prior to her work at BIDCO, Katie was at BCBSMA for close to 4 years as a Senior Manager of Performance Measurement Policy and Innovations. At BCBSMA, she worked on the plan's development of a PPO payment reform model, a programmatic model for addressing health disparities, and the employer/member facing work related to the plan's seminal AQC model.

Katie got her start in Massachusetts in state government as the Director of the Massachusetts Health Care Quality and Cost Council, overseeing the Council’s legislatively mandated work around the development of a cost containment strategy, a website on health care costs and quality and a number of quality-related initiatives including addressing disparities in healthcare. She also worked at the Commonwealth Fund in New York City for a number of years as a research associate to the president, where she focused on national health care policy and published numerous journal articles. She is passionate about ensuring high quality, affordable healthcare for all, especially low-income Americans. Katie holds both a BA and an MPH from Columbia University.


Barbara Fain, Executive Director, Betsy Lehman Center

Barbara Fain was appointed Executive Director of the Betsy Lehman Center for Patient Safety in December 2013. Barbara’s career has been devoted to health policy development and analysis, public engagement, and strategic planning for government agencies, academic institutions, policy think tanks, and healthcare organizations. Her work for the Institute of Medicine of the National Academies focused on developing standards for allocating scarce medical resources in disasters.

Before then, Barbara was executive director of a health policy research center at Harvard Law School. For over a decade she served as an Assistant Attorney General in the Massachusetts Attorney General’s Office where she spearheaded the state’s Community Benefit Guidelines for hospitals and health plans. Since 2010, Barbara has taught public health law at the Tufts University School of Medicine.

Barbara received her BA from Brown University, a JD from UC Berkeley, and an MPP from Harvard Kennedy School.

Representative from a health care consumer group (TBA)