CHIA monitors and reports on the quality of care provided in the Massachusetts health care system using a standardized set of metrics, the Commonwealth's Standard Quality Measure Set (SQMS). Read more...
CHIA has released an interactive dashboard with the results from the Quality Measure Catalog survey. Health care quality measurement serves an important role in ensuring that patients receive high quality care, identifying areas for improvement, and facilitating accountability. Read more.....
As part of CHIA’s ongoing work to monitor health care quality in the Commonwealth, Selected Clinical Quality and Patient Experience Measures, 2020–2022 examines performance across a subset of metrics from the NCQA Healthcare Effectiveness Data and Information Set (HEDIS ®)* and the Patient Experience Survey (PES). Read more....
CHIA maintains a standard set of measures for monitoring and improving Massachusetts health care. This ensures that providers of the same services are measured on consistent criteria that align with Massachusetts reform priorities. Read more...
The Betsy Lehman Center for Patient Safety is an independent state agency with a broad mandate to improve patient safety in Massachusetts. Read more