Information for Data Submitters

Most data is submitted via one of CHIA’s Web-Based Submission Platforms. A CHIA data reporter user agreement is required to access and use any of CHIA's submission platforms. Please see the links below for specific data submission information. 

Payer Data: 

• All-Payer Claims Database
• Premiums Data
• Primary and Behavioral Health Care Expenditures
• Total Medical Expenses and Alternative Payment Methods Data
• Relative Price Data
• Prescription Drug Rebate Data

Hospital Data: 

• Acute Hospital Case Mix Data
• Behavioral Health Facilities Case Mix Data
• Electronic Health Record Data (EHRD)
• Hospital Charge Book Data
• Hospital Cost Reports
• Hospital and Hospital Health System Financial Performance Data
• Top Ten Highest Compensated Employees Report

Provider Cost Reports: 

• Adult Day Health Cost Reports
• Adult Foster Care Cost Reports 
• Ambulance and Wheelchair Van Cost Reports
• Community Health Center Cost Reports
• Group Adult Foster Care Cost Reports
• Nursing Facility Cost Reports
• Nursing Services Cost Reports
• Resident Care Facility Cost Reports

NEW! Pharmacy Benefit Manager (PBM) Reporting

CHIA Web-Based Platforms Questions and Answers

What are CHIA’s Web-Based Submission Platforms?

CHIA uses three web-based submission platforms to provide secure, web-based services for the exchange of data; CHIA File Submissions, CHIA’s Web-Based Applications, and Secure File Transfer Protocol (sFTP) Client. All of these platforms require that you register to gain access to submit or receive data.

Why do I have to register?

CHIA requires both registration and specific user information to ensure that only authorized organizations and people can access our submissions platforms.

How do I register?

CHIA requires that all data reporting entities complete the CHIA Data Reporter User Agreement. This includes completing the User Authorization Form (Exhibit A) of this agreement for each person that the data reporter authorizes to submit data to CHIA. Once completed, email this agreement to CHIA at DL-Data-Submitter-HelpDesk@chiamass.gov.

Do I need special software to use any of CHIA’s web-based submission platforms?

For CHIA Web-Based Applications, please ensure that you are opening these applications using Google Chrome. Also, these applications will not function properly unless you clear your cache before opening the applications and using them for an extend period. These applications include SNF-CR, REA-CR, MGT-CR, RPO, and the Hospital Cost Report (CRM).

What do I do if I need more help getting started on one of CHIA’s Web-Based Submission Platforms?

If you require general assistance using one of CHIA’s Web-Based Submission Platforms, please call 617-701-8217 or email CHIA at DL-Data-Submitter-HelpDesk@chiamass.gov. Please indicate what type of data you are filing in your email. If you require specific filing help, our general help desk will ensure your questions are sent to the best CHIA staff person to help you.

Are there any limitations to when I can use one of CHIA’s Web-Based Submission Platforms?

The platforms may be unavailable between 5pm and 8am weekdays while CHIA performs nightly maintenance to these platforms.

How long will CHIA Submissions remain open if I do not hit a key?

There is a 25-minute time-out when a user is online. If a user does not press a key for 25 minutes, he/she will be logged out and placed back at the sign-on screen. This means that any data being entered online that has not been saved will be LOST. Therefore, users should get the information ready before logging on, and be sure to SAVE information before logging off or looking for submission information. Users can save data and reenter the online data screens many times until the data is actually submitted, so users should save data frequently during any session.

Do I need to formally register for CHIA's Web-Based Submission Platforms?

Yes, you must register for CHIA’s web-based transaction services. To register, each individual user filing for an organization must complete and sign a CHIA Data Reporter User Agreement. 

Completed forms need to be submitted to DL-Data-Submitter-HelpDesk@chiamass.gov.

Please email DL-Data-Submitter-HelpDesk@chiamass.gov or phone: 617-701-8100 ( 9:00 a.m.- 5:00 p.m., Monday through Friday) if you need assistance with registering for CHIA’s web-based submission platforms.