High-quality care is safe, effective, efficient, patient-centered, equitable, and timely. CHIA measures quality to promote improvement and value.
CHIA supports healthcare reform by providing quality information to health industry stakeholders who monitor, research, or seek to improve health system performance. We aim to report on a broad array of healthcare provider types and care delivery models at both the organization-specific and aggregate levels.
CHIA uses quality measures and data that are highly credible and widely used across the industry. Data are sourced from other government agencies, private organizations and from CHIA’s Case Mix database.
CHIA monitors and reports on the quality of care provided in the Massachusetts health care system using a standardized set of metrics, the Commonwealth's Standard Quality Measure Set (SQMS).
The 2018 edition A Focus on Provider Quality includes—for the first time—a series of interactive graphics accessible on the webpage below. The report is also accompanied by an executive summary, databook, which includes all available performance data on SQMS measures by medical group or hospital, and a technical appendix.
CHIA maintains a standard set of measures for monitoring and improving Massachusetts health care. This ensures that providers of the same services are measured on consistent criteria that align with Massachusetts reform priorities. Read more...