High-quality care is safe, effective, efficient, patient-centered, equitable, and timely. CHIA measures quality to promote improvement and value.
CHIA supports healthcare reform by providing quality information to health industry stakeholders who monitor, research, or seek to improve health system performance. We aim to report on a broad array of healthcare provider types and care delivery models at both the organization-specific and aggregate levels.
CHIA uses quality measures and data that are highly credible and widely used across the industry. Data are sourced from other government agencies, private organizations and from CHIA’s Case Mix database.
CHIA monitors and reports on the quality of care provided in the Massachusetts health care system using a standardized set of metrics, the Commonwealth's Standard Quality Measure Set (SQMS).
CHIA's 2016 Performance of the Massachusetts Health System Report summarizes the performance of Massachusetts acute hospitals and primary care providers in the areas of patient safety, effectiveness, efficiency, and patient-centeredness. These areas were selected because they align with the Institute of Medicine’s long-established aims for a high-quality health care system.
CHIA measures the quality of care provided in the state using the Commonwealth's Standard Quality Measure Set (SQMS). This report summarizes the performance of Massachusetts acute care hospitals, primary care providers, and post-acute care providers on selected measures of patient safety, effectiveness, efficiency, and patient-centeredness.
CHIA maintains a standard set of measures for monitoring and improving Massachusetts health care. This ensures that providers of the same services are measured on consistent criteria that align with Massachusetts reform priorities. Read more...